OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 58 comments received in the last 90 days.
26 August 2024
Very good to deal with. And my car was cleaned for me to pickup.
25 August 2024
Overall customer service fantastic
24 August 2024
The quality of service from Douglas Park Hillington was excellent from start to finish.
23 August 2024
Achieved all I needed to quickly,
22 August 2024
Quick, efficient and friendly service
22 August 2024
Helpful, answer promptly, friendly and professional at reception, they keep in contact and happy with all workmanship.
21 August 2024
Trouble with dashcam addressed by staff in unfriendly manner
21 August 2024
They are without doubt putting customer service first ??
20 August 2024
The quality of service received when our two cars were serviced (on 16 Aug 2024 and 19 Aug 2024) was exceptional. The communication was first class and it was extremely efficient.
26 August 2024
Excellent service from front desk staff to mechanics