OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 46 comments received in the last 90 days.
08 July 2025
Really impressed.
06 July 2025
Very satisfied. Problem sorted.
04 July 2025
I was happy with how I was treated and the customer service was excellent
04 July 2025
Staff were very friendly and helpful
02 July 2025
The service is always done to a great standard with no issues. The staff are always welcoming and accommodating.
02 July 2025
I made a mistake on my booking. Anne and the team were so nice to fix it rearrange the parts, get my car serviced and new tyres fitted all in the same day. If that's not a prime example of excellent BMW service I don't know what is.
01 July 2025
Great service
30 June 2025
Very satisfied
25 June 2025
Norrie in office was helpful and professional &mechanic who'd worked on car, apologised for his oversights with the roof motor & said he'd just removed the rattling trim as 'it wasn't really necessary' and 'must have been loose already'!
08 July 2025
Easy work with. Excellent service