OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 54 comments received in the last 90 days.
10 March 2025
While the car was in the hands of Douglas Park in Glasgow another fault appeared ( NOX sensor ). This was fixed at a cost of £571 ? When i checked the mileage of the car it left my house without the problem but when in the hands of the garage.
09 March 2025
Overall , good service provided , no issues
08 March 2025
Excellent. All staff from booking to pickup/drop off very courteous. Well informed of progress and issue with tyres. Truly great service
08 March 2025
Positive experience
06 March 2025
I don't believe a bmw should sound like this
04 March 2025
Car was collected and delivered just as organised. Telephone call giving information as to what had been carried out
03 March 2025
Professional courteous service and car was ready by mid day.
03 March 2025
Fine
03 March 2025
The fault in the iDrive was diagnosed and rectified within a few hours on the car warranty.
11 March 2025
Fast