OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 49 comments received in the last 90 days.
08 August 2025
the staff were really nice , friendly and my car was ready when they said it would. only think i would say is the waiting area was up to much it was clean and tidy but the coffee machine never worked, no biscuits bottle of waters - Audi much better
07 August 2025
Very satisfied my car was seen too quickly and any repairs was sorted out. The staff kept me up to date with everything been done to my car. Very satisfied service received.
06 August 2025
Been trying to reach out. Phones are out.
05 August 2025
Would get 5 but you need to spell My name correctly!!!
04 August 2025
Great service
02 August 2025
I have used the Hillington branch frequently since it originally opened and found the service to be excellent.
02 August 2025
Always get great service
02 August 2025
See above.
29 July 2025
Very satisfied
10 August 2025
Carried out service at the time promised and returned the vehicle washed and vacuumed. Very pleased with outcome.