OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
131 ratings and 47 comments received in the last 90 days.
20 July 2024
Expected service as always provided keeps me going back to Douglas park
20 July 2024
Great service as always
18 July 2024
Always know my car is being serviced by highly trained and experienced mechanics
16 July 2024
The service reception both on the phone and in Person were excellent (Norrie)... very helpful, friendly and professional. The work was carried in a timely manner and my vehicle was returned valeted.
15 July 2024
Straightforward and easy
15 July 2024
Completed without any problems
15 July 2024
I was pleased with the standard of work and friendliness of staff
13 July 2024
Great experience over and above my expectations.
10 July 2024
The front of house staff are polite, friendly and set realistic expectations on timescales that they can deliver against. During my most recent visit it was clearly a busy day but they handled it well.
20 July 2024
Flawless service